Thank you for shopping with ByBeautiq. We aim to make the delivery process as simple and transparent as possible.

Shipping

ByBeautiq offers free standard shipping within the United States.

Orders are processed before being dispatched. Once your order has shipped, delivery times may vary depending on your location, the carrier, and circumstances outside of our control.

Any estimated delivery timeframe displayed at checkout or provided after purchase is an estimate and is not a guaranteed delivery date.

Order Processing

Orders are generally prepared for shipment as quickly as possible. During periods of high demand, processing may take longer than usual.

Once an order has entered processing or has been dispatched, we may not be able to change or cancel it.

Tracking

Where tracking is available, tracking information will be sent to the email address or contact information provided with your order.

Tracking information may take some time to update after dispatch.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate delivery information when placing an order.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has begun processing.

Delays

Carrier delays, weather, customs, holidays, and other circumstances outside of our control may affect delivery.

If you believe your order has been significantly delayed or lost, please contact ByBeautiq and we will assist where reasonably possible.

Contact

For questions regarding shipping or an existing order, please contact us through the contact details provided on our website.

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Refund & Return Policy

Last updated: August 13, 2026

We want you to feel confident when shopping with ByBeautiq.

30-Day Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item should be returned in its original condition and with any original packaging and included components where reasonably applicable.

For hygiene, health, or safety reasons, certain opened or used personal-care or cosmetic items may not be eligible for return unless they are faulty, damaged, or otherwise required to be accepted under applicable law.

Starting a Return

To request a return, contact ByBeautiq using the contact information provided on our website and include your order information and reason for the request.

Please do not send an item back without first contacting us.

Damaged, Faulty or Incorrect Orders

Please inspect your order when it arrives.

If an item arrives damaged, faulty, or incorrect, contact us as soon as reasonably possible with your order details and, where appropriate, photographs showing the issue.

We will review the matter and work to provide an appropriate resolution.

Refunds

Once an approved return has been received and inspected, we will notify you of the outcome.

Approved refunds will be issued to the original payment method. Your bank or payment provider may require additional time to process and display the refund.

Original shipping charges, where applicable, may be non-refundable except where required by law.

Return Shipping

Unless an item is faulty, damaged, incorrect, or applicable law requires otherwise, customers may be responsible for return shipping costs.

Cancellations

If you wish to cancel an order, contact us as soon as possible. We cannot guarantee cancellation once an order has entered processing or has been dispatched.

Nothing in this policy limits any rights you may have under applicable consumer law.